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Andes Elevators — Elevators
Simulated scenario
Contracts, emergencies, and logs without history by elevator
The situation
Andes Elevators coordinates buildings, elevators, monthly contracts, and emergencies over chat and spreadsheets. Technicians close visits with loose photos while administration reconstructs information for reporting and invoicing.
What BoRo built
- Installed base by building and elevator, with contract, calendar, and technical history.
- Mobile work orders with log, photos, spare parts, signature, and administrative status.
- B2B customer portal with reports, statuses, and documents visible by contract.
Result
Administrative close time dropped 38% in the modeled scenario, with better elevator-level traceability and fewer repetitive customer questions.